Need help with booking

GetHuman4315444's customer service issue with Expedia from January 2020

Help with my Expedia issue
The issue in GetHuman4315444's own words
Organize holiday ... I have booked today for a tour package to Coron Philippines itinerary *************. The details I key in was Manla to Coron.*Flight, hotel and activities package. but when I sent the itinerary to the person travelling with me in the Philippines, he noticed that flight was from Manila to Puerto Princesa only . He further stated that in order to get to Coron from Puerto Princesa we need to book another flight and* or travel * hours land then ferry.**This is frustrating as I have chose to book with expedia so we can have the best holiday experience without worrying matching travel dates and hotel bookings. For someone who is not familiar with the area , I wouldnt have an idea I might spend a day more to get to the hotel, worst , may loose a day if unable to organize travel arrangements. *Are you able to help me solve this issue?
Book us a direct flight from Manila to Coron
How GetHuman4315444 fixed the problem
my accomodation was cancelled with full refund I will rebook accomodation closer to Puerto Princesa *the lady who assisted me o. the phone was very patient and explained to me well pros and cons of changes I will make
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Expedia

online booking
Customer service issue
Reported by GetHuman4315444
Jan 31st, 2020 - a year ago
Fixed
GetHuman4315444 shared how to fix
Seen by 6 customers so far
Similar issue to 5505 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account

Timeline

GetHuman4315444 started working on this issue
Jan 31st, 2020 11:13pm
GetHuman4315444 shared this issue with friends on Facebook
Jan 31st, 2020 11:18pm
GetHuman4315444 confirmed the issue is fixed. Hooray!
Feb 1st, 2020 3:24am

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