Hi, I've booked a flight from KUL-PER through Expedia on **** using * debit cards. To b...

GetHuman2615652's Refund Issue with Expedia from March 2019

Help with my Expedia issue
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman2615652's own words
Hi, I've booked a flight from KUL-PER through Expedia on **** using * debit cards. To by Air Asia, return flight by Malindo Air. **. First time, the booking didn't get through however, Malindo Air has already took the amount from my bank account.*There was a red statement asking me to try again later and so did I, using another card. **. The same thing happened. The payment for Malindo went through but not Airasia.*Then they asked me to "try again later"**. So hours later I tried again. And the same thing happened. **In total. Expedia charged me * times for a return flight, Malindo Air. This also means that my booking is not confirmed. I don't have an itinerary number. **I called Expedia customer service right after and they say that I should wait * working days for the payment to revert back to my account cause the payment is considered pending. And I should call Malindo Air. So I did. **Malindo replied me with an email saying that they didn't receive any payment as this is through an agency so they can't proceed with the refund. **Please give me a call regarding this matter.**Regards,*Vivian *************
GetHuman2615652 did not yet indicate what Expedia should do to make this right.
I have an issue with Expedia too
How GetHuman2615652 fixed the problem
We are waiting for GetHuman2615652 to fix the problem and share the solution with the rest of us customers.
Please help with my Expedia issue
Do you have a customer issue as well?
We can help you get Expedia's attention and get better help faster. Tap below to get started.
Having Expedia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Expedia

Refund Issue
Reported by GetHuman2615652
Mar 28th, 2019 - 25d ago
I have an issue with Expedia too
Fixed
Seen by 5 customers so far
Similar issue to 7291 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account
Timeline
GetHuman2615652 started working on this issue
Mar 28th 11:50am
GetHuman2615652 indicated the issue is not fixed yet.
Apr 1st 12:22am