I am at the hacienda Buenaventura in Mexico a trip I booked in August to celebrate. Thi...

GetHuman-rondagru's customer service issue with Expedia from December 2018

5 views | 4700 similar | 0 following
Help with my Expedia issue
First: share to improve GetHuman-rondagru's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rondagru's next move: call Expedia.
The best way to get your problem resolved is to tap the button below to start calling Expedia. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-rondagru may need:
Itinerary number, Email on account, Name on account, and Phone number on account
The issue in GetHuman-rondagru's own words
I am at the hacienda Buenaventura in Mexico a trip I booked in August to celebrate. This hotel is old and in poor working condition free wifi in common areas only this should b clearly advertised. They changed my room after * days as the sink backed up and there was no hot water for shower. Three times I told them about no hot water and every time I was told some thing different until I had a meltdown and they changed room. They call it a superior room . The toilet doesn’t flush they told me not to throw toilet paper in it. I am not prepared to put used toilet part in the trash. Unacceptable to me and three times In one day I had to ask to have a lamp fixed. Very little light in room. They offered to move me to a newer room. I can’t pack and move again.three times. This hotel is horrible. I booked ** days here and spent a lot of money. I want to get a partial refund for this horrible hotel and awful experience.ive cried and cried *First time I booked through Expedia. Will not do that again!

GetHuman-rondagru did not yet indicate what Expedia should do to make this right.

How GetHuman-rondagru fixed the problem

We are waiting for GetHuman-rondagru to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Expedia's attention and get better help faster. Tap below to get started.
Having Expedia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rondagru fixes it.
This email address isn't valid

Expedia

Customer service issue
Reported by GetHuman-rondagru
Dec 30th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 4700 others
0 customers following this

Timeline

GetHuman-rondagru started working on this issue
Dec 30th, 2018 12:37am

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians