I booked M Conceptos Hotel in Morelia Mexico on Expedia. When I arrived the hotel was n...

GetHuman1709684's customer service issue with Expedia from December 2018

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The issue in GetHuman1709684's own words
I booked M Conceptos Hotel in Morelia Mexico on Expedia. When I arrived the hotel was not as advertised. Taken to a window-less room that was like a walk-in closet. Then taken to another room that small, dirty and seemed under construction, wires and pipes popping out of walls. It seem like that type of place the rented rooms by the hour for assignations. I left within ** minutes and booked another hotel - Vizzrey de Mendoza - on Expedia and left. The M Hotel is now trying to bill me for my non-stay there. This place should NOT be listed by expedia
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Expedia

Customer service issue
Reported by GetHuman1709684
Dec 7th, 2018 - 5 mons ago
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Timeline
GetHuman1709684 started working on this issue
Dec 7th, 2018 2:18pm