I booked a double bed room when I arrived it was a single bed they switch to another ro...

GetHuman836598's customer service issue with Expedia from June 2018

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The issue in GetHuman836598's own words
I booked a double bed room when I arrived it was a single bed they switch to another room with a Jacuzzi in it however when I want to use the Jacuzzi it squirted water everywhere the whole entire floor was soaking wet I reported to the manager named Joe had to wait for him to come and shut it off and all they did was give me towels and I had to wait ** minutes for you told me to put it down on the floor to soak up the water jacuzzi unit however when I want to use the Jacuzzi it squirted Ward everywhere the whole entire floor was soaking wet I reported to the manager named Joe had to wait for Him to come and shut it off in all they did was give me towels and I had to wait ** minutes for he told me to put it down on the floor to soak up the water . I expect it to be moved last night which did not occur I was told you’re not the first one and you won’t be the last one I get reports about the Jacuzzi*. I spoke with a different manger Shorlanda this morning who switch my room and wants to refund me for my *st night stay
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Expedia

Customer service issue
Reported by GetHuman836598
Jun 30th, 2018 - a yr ago
I have an issue with Expedia too
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Seen by 1 customer so far
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Timeline
GetHuman836598 started working on this issue
Jun 30th, 2018 3:02pm