I purchased a pair of Give-N-Go boxer briefs for my husband. He normally wears size...

GetHuman-gleelee's customer service issue with Exofficio.com from October 2018

2 views
 | 
203 similar
 | 
0 following
Help with my Exofficio.com issue
First: share to improve GetHuman-gleelee's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gleelee's next move: talk to Exofficio.com when they open.
Exofficio.com's call center is closed now. We will send GetHuman-gleelee a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-gleelee may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-gleelee's own words
I purchased a pair of Give-N-Go boxer briefs for my husband. He normally wears size **, so I purchased the large. The waist band in this pair of boxers is * inches larger than the ones he normally wears and so large he cannot keep them up. I do not think the store will allow a return since he tried to wear them. Can I swap these for a size medium or can I get a refund? Very dissatisfied with these.
GetHuman-gleelee did not yet indicate what Exofficio.com should do to make this right.
I have an issue with Exofficio.com too
How GetHuman-gleelee fixed the problem
We are waiting for GetHuman-gleelee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Exofficio.com's attention and get better help faster. Tap below to get started.
Having Exofficio.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Exofficio.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-gleelee fixes it.
This email address isn't valid

Exofficio.com

Customer service issue
Reported by GetHuman-gleelee
Oct 20th, 2018 - 25d ago
I have an issue with Exofficio.com too
Not resolved
Seen by 2 customers so far
Similar issue to 203 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gleelee started working on this issue
Oct 20th 7:05pm