Can I cancel or change my order?

Yes, you can cancel or change your order on Exofficio.com prior to the item being shipped. It is recommended to contact our customer service team as soon as possible to request any modifications or cancellations. Please provide the order number and details regarding the changes or cancellation you wish to make. Our team will do their best to accommodate your request. However, once an order has been shipped, changes or cancellations cannot be made. In such cases, you may need to initiate a return or exchange process as outlined in our return policy. Please review our return policy for more information on how to proceed with returns or exchanges.