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Evite Customer FAQ

Top Answers & How-to Guides

How do I Contact Evite Customer Service?

The question we are asked most often is about how to talk to Evite customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I create a co-host for my event on Evite?

Yes, you can create a co-host for your event on Evite. Adding a co-host is a great way to share responsibilities and make event planning...
Ask any question you have about Evite customer service, get an answer now.

Recent Evite Customer Questions

Can I buy more invitations for my event?

Absolutely! Evite enables you to increase the number of invitations for your event. However, it's important to note that while you can send most Evite invitations for free, certain premium invitations require a purchase. This cost varies depending on the design of the invitation and the number of guests you're inviting. Make sure to select the appropriate design and number of guests to meet your specific needs.
Asked Apr 8, 2024 5:55 PM

My evite share link is broken and leads to error page. I paid for premium and can't send the invites now

We're sorry to hear about the trouble you've been experiencing. If your Evite invitation share link is broken and leading to an error page, here's what you can do: Start by refreshing your webpage, at times, temporary web issues can get resolved like this. If the problem persists, try creating a new share link in the 'Share' tab of your invitation page. Make sure to copy and paste this link directly into a new browser tab to test it. If these steps don't resolve the issue, there may be a service outage. If so, we recommend waiting for a little while before trying again. Remember that as a Premium user, your invitation should operate error-free, so if the problem continues, it may be necessary to report it to us.
Asked Apr 1, 2024 11:34 PM

I have designed my Evite and have paid for 100 invitations. I need to include a document that guests can sign up to bring a dish to pass. How do I do that?

You can include a document by using the "Add a Co-host" feature on Evite. First, create the document via Google Sheets; make sure it's shareable and anyone with the link can edit. Then, add a co-host to your event, and use the email you used for the Google Sheets as the co-host email. The link to the document will appear in the co-host email, and you can share this link directly with your guests in your event's messaging or description, prompting them to sign up for bringing a dish.
Asked Mar 21, 2024 4:51 PM

I don't want the gift suggestion section on my evite

Of course, you have full control over the features of your Evite invitation. If you want to turn off the gift suggestion section, simply follow these steps: 1. Go to your Event Dashboard and click the "Edit Invitation" option. 2. Scroll to the "Gifts & Donations" part in the event set-up page and make sure the "Enable gift suggestions" is not checked. 3. Click "Save" at the bottom. Note: The event must be in draft mode and not yet sent out to allow for changes in settings. After the changes are applied, the gift suggestions will no longer appear on your Evite.
Asked Mar 17, 2024 8:35 PM

Can I add to the invitation list after initial order

Yes, you can add people to your invitation list in Evite after you have initially sent out your invitations. Simply go to your invitation and click on the "Add More" button located in the "Manage Invitation" page. Here, you can either manually fill in the additional details or import them from a file or a connected account. Once you've added the new guests, click on the "Send" button. Remember, these newly added guests will only receive the invitation, and not any previous conversations or updates that have transpired before they were added.
Asked Mar 12, 2024 4:53 PM

Help me with my Evite customer service issue

Customization

Can I customize my Evite invitation design?

Yes, you can customize your Evite invitation design. Evite offers a wide variety of themes and templates that you can choose from to...

Reminders

Can I send reminders to my guests?

Yes, you can send reminders to your guests through Evite. Evite provides a convenient and easy way to send event reminders to your...

Attachments

Can I add a link or attachment to my invitation?

Yes, Evite allows you to include a link or attachment in your invitation. Adding a link or attachment is a great way to provide additional...

Cancellation

Can I cancel or delete an invitation?

Yes, you can cancel or delete an invitation on Evite. If you need to cancel or delete an invitation, simply log into your Evite account...

Payment Options

What are the payment options for premium Evite designs?

Evite offers flexible payment options for premium designs to ensure a convenient and seamless experience. We accept major credit and...

Co-hosting

Can I create a co-host for my event on Evite?

Yes, you can create a co-host for your event on Evite. Adding a co-host is a great way to share responsibilities and make event planning...
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