Tell us how to retrieve this gift card???? It was supposed to be a card with pink candles. Where do we find it?

GetHuman760801's customer service issue with Evite from June 2018

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The issue in GetHuman760801's own words
A party was given (by Lynne & Brittany)using Evite on Apr **. A guest (Danny Brewer) ordered a $** gift card to the honoree Brad Gettelfinger. His credit card was charged $**. Brad never got the card. How was he supposed to receive the card. Order * ***-*******-******* supposedly “delivered” on Apr. ** How can Brad retrieve his card? Giver did not understand how brad was to receive gift.
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Evite

Customer service issue
Reported by GetHuman760801
Jun 7th, 2018 - a yr ago
I have an issue with Evite too
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Seen by 11 customers so far
Similar issue to 76 others
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GetHuman760801 started working on this issue
Jun 7th, 2018 7:14pm
GetHuman760801 indicated the issue is not fixed yet.
Jun 7th, 2018 8:34pm
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Jun 7th, 2018 8:36pm
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Jun 8th, 2018 1:43am
GetHuman760801 indicated the issue is not fixed yet.
Jun 8th, 2018 12:37pm