Dear Eversource Rep,* Prior to painting my house last September (****), I called Ev...

GetHuman-jamesten's customer service issue with Eversource from November 2018

10 views | 594 similar | 0 following
Help with my Eversource issue
Next: our robot will wait on hold for GetHuman-jamesten to get a Eversource rep on the line!
Always use the GetHuman Phone to call Eversource. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jamesten's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jamesten may need:
Account holder name, Account number, and Billing address
The issue in GetHuman-jamesten's own words
Dear Eversource Rep,* Prior to painting my house last September (****), I called Eversource in order to have a cover installed on the service wires running from the pole to my home. The installation was promptly completed. Upon completing the job in October (****), my wife called Eversource twice and asked to have the cover removed. She was informed it was on the books to be removed. The cover is still on the wire one year after requesting to have it removed and is beginning to fill with water. If it remains and ices when freezing temperatures arrive, I'm afraid of what kind of problems may occur. I thought I'd advise you of the situation as I am contemplating removing it myself as soon as I can find a non-conducting ladder. Thanks for any assistance you can give me.*Best regards,*Jim Tencza

GetHuman-jamesten did not yet indicate what Eversource should do to make this right.

How GetHuman-jamesten fixed the problem

We are waiting for GetHuman-jamesten to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Eversource's attention and get better help faster. Tap below to get started.
Having Eversource issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jamesten fixes it.
This email address isn't valid

Eversource

Customer service issue
Reported by GetHuman-jamesten
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 594 others
0 customers following this

Timeline

GetHuman-jamesten started working on this issue
Nov 5th, 2018 10:50pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians