I need my electricity turned back on today! I have young children and never received A turn off date due to late payment. Just email saying it’s late and to pay so as to prevent possible shut off. I have just payed bill in full tongith and it’s cold and we went to the house at night to a freezing cold house with no electricity and a note on the door! Need to get it turned on in the morning which is a Sat. It’s very important. I have a baby and another child.
I can’t talk to anyone and it’s freezing and I need my electric turned back on as I have two young children.
I need my electric turned on tomorrow which is a Sat!!
Over a year and a half and have another account with them that is always on time. I never received an actual shut off date.
They have no one that can answer a call on the weekends.