Our first tickets were purchased and I received copy of the email you sent to purchaser...

GetHuman1474667's customer service issue with Eventbrite from November 2018

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The issue in GetHuman1474667's own words
Our first tickets were purchased and I received copy of the email you sent to purchaser. This year, it is saying: "You're good to go. Tickets will be emailed closer to the event date" For our past concerts, it never said "tickets will be emailed" and that is not a true statement. At the bottom of your email to purchaser, it has our Additional Info which explains that their tickets will be at the Will Call desk . Can you delete that section of your email about tickets being emailed? We have two events, each at a different location for Nov ** & Dec *. Oak Park Concert Chorale title of concert: The First No*l.*Can you fix the email that goes out? It is confusing to the purchaser. Please respond back to me. Thank you. Judy Thompson
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Customer service issue
Reported by GetHuman1474667
Nov 3rd, 2018 - a mon ago
I have an issue with Eventbrite too
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