You emailed me the wrong information which has made us miss our flight which has-nearly...

GetHuman-kmcrita's customer service issue with Etihad Airways from October 2019

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The issue in GetHuman-kmcrita's own words
You emailed me the wrong information which has made us miss our flight which has-nearly caused my partner to have an anxiety attack which is not a good way to start our flights from Cairns to Delhi via Abu Dhabi where we have connecting flights now we are informed that we have been put on a later flight * and a half hours later so how are we going to be able to get our connecting flights , this is simply not acceptable our flight left Cairns **.** am got to Sydney **.**pm and our connecting flight was at *.**pm any wonder we missed flight it was an illegal booking the lady at the counter told us. We deserve to be upgraded to say the least or even at least let us relax in the lounge for free as an inconvenience gesture. Allen Buck and Zara Desousa ** oct ****

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Etihad Airways

Customer service issue
Reported by GetHuman-kmcrita
Oct 16th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1647 others
0 customers following this

Timeline

GetHuman-kmcrita started working on this issue
Oct 16th, 2019 6:42am
GetHuman-kmcrita indicated the issue is not fixed yet.
Nov 21st, 2019 1:47am