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Etihad Airways Customer FAQ

Top Answers & How-to Guides

What is Etihad Airways's Phone Number?

The question we are asked most often is about how to talk to Etihad Airways customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the accepted forms of payment for booking a flight with Etihad Airways?

Etihad Airways accepts multiple forms of payment for flight bookings, providing customers with flexibility and convenience. The accepted...
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Contact Etihad Airways customer service

Check-in & Baggage

How Do I Check into My Etihad Airways Flight?

Check-in for an Etihad Airways flight is a relatively simple and straightforward process. You will need to be prepared with the necessary...
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What Is Etihad's Excess Baggage Allowance?

This article discusses how excess baggage is calculated on Etihad Airways website with its baggage calculator. The article explains...
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How Do I Change My Flight with Etihad Airways?

This article outlines three ways to change or cancel your Etihad Airways flight: online, via phone or through your travel agent. The...
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What is the maximum weight limit for checked baggage with Etihad Airways?

The maximum weight limit for checked baggage with Etihad Airways depends on your ticket class and destination. For Economy class passengers,...
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Traveling with Pets

Can I bring my pet on board with Etihad Airways?

Yes, passengers are allowed to bring their pets on board Etihad Airways. The airline permits the transportation of domestic pets, such...
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Special Assistance

Does Etihad Airways offer special assistance for passengers with disabilities?

Yes, Etihad Airways offers special assistance for passengers with disabilities. They have a dedicated team called Special Assistance...
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Unaccompanied Minors

What is Etihad Airways' policy on unaccompanied minors?

Etihad Airways ensures the safety and comfort of unaccompanied minors (UMs). We have dedicated services and policies tailored for UMs...
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Frequent Flyer Program

Does Etihad Airways offer a frequent flyer program?

Yes, Etihad Airways offers a frequent flyer program known as Etihad Guest. This program allows passengers to earn and redeem miles...
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In-flight Entertainment

What are Etihad Airways' options for in-flight entertainment?

Etihad Airways offers a wide range of options for in-flight entertainment to ensure an enjoyable journey for its passengers. Passengers...
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Electronic Devices Policy

What is Etihad's policy on electronic devices during the flight?

Etihad Airways adheres to the guidelines set by aviation authorities regarding electronic devices. Passengers are permitted to use...
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Payment Methods

What are the accepted forms of payment for booking a flight with Etihad Airways?

Etihad Airways accepts multiple forms of payment for flight bookings, providing customers with flexibility and convenience. The accepted...
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Help me with my Etihad Airways customer service issue

Ask any question you have about Etihad Airways customer service. We will do our best to get you answers right away.
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