My husband and I would like to switch agents to one who offers better service and is cl...

GetHuman-mmengak's customer service issue with Erie Insurance Group from June 2020

Help with my Erie Insurance Group issue
The issue in GetHuman-mmengak's own words
Switch insurance agents ... My husband and I would like to switch agents to one who offers better service and is closer to our home. The potential new agent told us that we Erie won't let us switch. I have used the first agency, the one that we would like to leave, prior to our marriage ** years ago, and we continued with them. However, I was unhappy with their service when I had an accident in ****. We tried to switch then, but we received the same message then. My husband's family has used the other agency for many years* we've seen the service provided and want to switch. This agency has not solicited us. If we cannot get this issue resolved, we will be leaving Erie for another insurance company.
Allowing the new agency to write our policy.
I've been with Erie for over ** years
I have an issue with Erie Insurance Group too
How GetHuman-mmengak fixed the problem

We are waiting for GetHuman-mmengak to fix the problem and share the solution with the rest of us customers.

Please help with my Erie Insurance Group issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I need to add my **yo as a driver on the policy as well as adding the car she got...Someone was supposed to call me. My name is Joan Edmiston. I had an accident with...Need to get amount of payment for ins on each vehicle covered
Do you have a customer issue as well?
We can help you get Erie Insurance Group's attention and get better help faster. Tap below to get started.
Having Erie Insurance Group issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Erie Insurance Group

Auto and home insurance
Customer service issue
Reported by GetHuman-mmengak
Jun 29th, 2020 - 2 years ago
I have an issue with Erie Insurance Group too
Fixed
Seen by 27 customers so far
Similar issue to 3 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account

Timeline

GetHuman-mmengak started working on this issue
Jun 29th, 2020 1:04pm
GetHuman-mmengak indicated the issue is not fixed yet.
Jun 29th, 2020 1:44pm
GetHuman-mmengak confirmed the issue is fixed. Hooray!
Jul 1st, 2020 1:03pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians