Erie Insurance Group Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Erie Insurance Group customer service, archive #1. It includes a selection of 1 issue(s) reported June 29, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
My spouse and I are looking to change agents for better service closer to home. The potential new agent mentioned that Erie is not allowing us to switch. I have been a client of the current agency, the one we want to depart from, since before I got married 23 years ago, and we continued with them. However, I had a bad experience with their service after an accident in [redacted]. We attempted to switch back then but encountered the same resistance. My husband's relatives have been with the other agency for many years, and after witnessing their quality service, we are keen on switching. This decision is not based on any solicitation from the new agency. If we cannot resolve this matter, we will be switching from Erie to a different insurance provider.
Reported by GetHuman-mmengak on Monday, June 29, 2020 1:04 PM
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