To whom it may concern,**I was recently on a Flydubai flight from Kathmandu to London v...

GetHuman2911915's Complaint issue with Emirates from May 2019

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The issue in GetHuman2911915's own words
To whom it may concern,**I was recently on a Flydubai flight from Kathmandu to London via Dubai. The plane was delayed in its takeoff and so there was less than two hours wait in Dubai. I understand that this didn’t give the porters sufficient time to take my luggage from one plane to the other. As a consequence my baggage didn’t arrive on the same plane as I did. I can accept the inconvenience of having to wait a day for my luggage* sometimes these issues are unavoidable. However, I made it blatantly clear to the staff at Kathmandu that I wanted a ‘handle with care’ or ‘fragile’ sticker placing on my suitcase, which they did, as it contained a valuable souvenir. I had wrapped this vase in several layers of clothes and yet it was still broken. To have my baggage delayed is inconvenient but my luggage must have been thrown about with some force in order to break the vase which cost $****. I looked forward to hearing as to how we can is resolve this issue amiably.*Yours faithfully,**Elliott Wright

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Emirates

Complaint issue
Reported by GetHuman2911915
May 13th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 644 others
0 customers following this

Timeline

GetHuman2911915 started working on this issue
May 13th, 2019 6:55am