EZ-Pass Massachusetts Customer FAQ

To change your account information for EZ-Pass Massachusetts, log into your account on the EZ-Pass website. Once logged in, navigate to the account settings section where you can update your personal information, vehicle details, and payment methods. Follow the prompts to save any changes you make.

You can return your EZ-Pass transponder at any EZ-Pass service center. Check the most up-to-date contact information right here on this page for specific locations near Dartmouth, MA.

If you received a payment notice from EZ-Pass Massachusetts, it is likely due to an unpaid toll. When you pass through an EZ-Pass toll plaza without sufficient funds in your account, or without an EZ-Pass transponder altogether, a photograph of your license plate is taken and a bill for the unpaid toll is mailed to the address registered to the vehicle. Please ensure your account is properly funded and your transponder is correctly mounted to avoid future notices.

If you've forgotten your EZ-Pass Massachusetts password, visit the EZ-Pass MA website and click on "Forgot your password?" link. You will need to provide your transponder number (which can be found on your EZ-Pass) and the email address associated with your account. Once you've entered these, they'll send you an email to reset your password. Follow the instructions in the email to create a new password. Please remember to create a strong password that you can remember, but would be hard for others to guess.

I'm sorry, but as an FAQ assistant, I don't have access to individual EZ-Pass Massachusetts user accounts or transactions. I suggest checking your EZ-Pass account directly or contacting EZ-Pass Massachusetts for specific information about your payment status.