The question we are asked most often is about how to talk to EZ-Pass Massachusetts customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
To change your account information for EZ-Pass Massachusetts, log into your account on the EZ-Pass website. Once logged in, navigate to the account settings section where you can update your personal information, vehicle details, and payment methods. Follow the prompts to save any changes you make.
Asked Sep 12, 2024 5:39 PM
Where can I turn in my ez pass in the dartmouth ma area
You can return your EZ-Pass transponder at any EZ-Pass service center. Check the most up-to-date contact information right here on this page for specific locations near Dartmouth, MA.
Asked Jul 12, 2024 11:43 PM
Why did I receive a payment notice?
If you received a payment notice from EZ-Pass Massachusetts, it is likely due to an unpaid toll. When you pass through an EZ-Pass toll plaza without sufficient funds in your account, or without an EZ-Pass transponder altogether, a photograph of your license plate is taken and a bill for the unpaid toll is mailed to the address registered to the vehicle. Please ensure your account is properly funded and your transponder is correctly mounted to avoid future notices.
Asked Jun 5, 2024 1:22 PM
How to reset forgotten password
If you've forgotten your EZ-Pass Massachusetts password, visit the EZ-Pass MA website and click on "Forgot your password?" link. You will need to provide your transponder number (which can be found on your EZ-Pass) and the email address associated with your account. Once you've entered these, they'll send you an email to reset your password. Follow the instructions in the email to create a new password. Please remember to create a strong password that you can remember, but would be hard for others to guess.
Asked Mar 25, 2024 10:35 PM
Has the payment from the collection agency gone through for plate #9KW443. Registration has to be renewed
I'm sorry, but as an FAQ assistant, I don't have access to individual EZ-Pass Massachusetts user accounts or transactions. I suggest checking your EZ-Pass account directly or contacting EZ-Pass Massachusetts for specific information about your payment status.
Asked Mar 20, 2024 3:34 PM
Help me with my EZ-Pass Massachusetts customer service issue
We look to the EZ-Pass Massachusetts issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.