Hi,*I just took an online GRE General test through ProctorU, but there was some technic...

GetHuman-piaoyiya's customer service issue with ETS.org from November 2020

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Hi,*I just took an online GRE General test through ProctorU, but there was some technical issues and the screen was turned out for a while, which severly influenced my answering. After the exam, the proctor said the exam was not counted to be valid and told me to reschedule it even after the score came out. Either way the exam is unacceptable to me and I would like to ask a solution from ETS. I hope this can be addressed properly.

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Customer service issue
Reported by GetHuman-piaoyiya
Nov 14th, 2020 - 5 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 18 others
0 customers following this


GetHuman-piaoyiya started working on this issue
Nov 14th, 2020 7:28am
GetHuman-piaoyiya indicated the issue is not fixed yet.
Nov 16th, 2020 12:37pm

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