Hi, pertaining to Summer & Fall of ****, I tried but failed to find the answers to the...

GetHuman4868764's customer service issue with EL Al Airlines from May 2020

Help with my EL Al Airlines issue
First: share to improve GetHuman4868764's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4868764's own words
Hi, pertaining to Summer & Fall of ****, I tried but failed to find the answers to these Qs on the El Al site. I'd appreciate if you can answer them: **(*) Regarding Assistive Device - I have an ADA-transit card due to spinal arthritis, and also have severe varicose veins. Unlike those with walkers, for now, i find most supportive a small folding camp-chair with netting to hold a drink. I very much want to use that during waits in the terminals, as in the past, i sometimes had to sit on the floor due to leg discomfort. So can my folding camp-chair qualify as assistive device to bring along on the El Al flight? **(*) does El Al allow One or Two Free checked-bags in Economy Class weighing **kg? **(*) What is the fee & weight of each extra **kg checked-bag above the limit of One or Two? **(*) with hand luggage does it matter if the **cm-**cm is in the length or width? Ditto for personal-handbag?**Thanks!

GetHuman4868764 did not yet indicate what EL Al Airlines should do to make this right.

How GetHuman4868764 fixed the problem

We are waiting for GetHuman4868764 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get EL Al Airlines's attention and get better help faster. Tap below to get started.
Having EL Al Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

EL Al Airlines

Customer service issue
Reported by GetHuman4868764
May 25th, 2020 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 628 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account


GetHuman4868764 started working on this issue
May 25th, 2020 10:20pm