I got a contract with EE and my EE app says my bill will be taken out after the **th an...

GetHuman-ryanbarl's Technical Support issue with EE from April 2020

Help with my EE issue
First: share to improve GetHuman-ryanbarl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ryanbarl may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman-ryanbarl's own words
I got a contract with EE and my EE app says my bill will be taken out after the **th and I have gone on my banking today and it’s trying to take it out today which it won’t allow as I have no money in my account yet? Why is my payment trying to be taken early because as far as I’m concerned I don’t have to pay anything until after the **th?

GetHuman-ryanbarl did not yet indicate what EE should do to make this right.

How GetHuman-ryanbarl fixed the problem

We are waiting for GetHuman-ryanbarl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get EE's attention and get better help faster. Tap below to get started.
Having EE issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

EE

Technical Support issue
Reported by GetHuman-ryanbarl
Apr 16th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 509 others
0 customers following this

Timeline

GetHuman-ryanbarl started working on this issue
Apr 16th, 2020 11:55am