I have received my recent bill and it is saying my monthly payment will go up to £*** p...

GetHuman5883477's customer service issue with EDF Energy from March 2021

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The issue in GetHuman5883477's own words
I have received my recent bill and it is saying my monthly payment will go up to £*** per month - the reason our usage has been high in the last * months is because our boiler broke down and we have been using electrical heaters for heating. However our boiler is now fixed and we will go back to our normal usage. I will pay this month account balancel but I want the monthly payment to remain the same as previously and will submit my readings on a monthly basis - my account number is *** *** *** ****sohail ashraf *Ashley, Preston new road, freckleton preston PR* *TU

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EDF Energy

Customer service issue
Reported by GetHuman5883477
Mar 24th, 2021 - a month ago
Not resolved
Seen by 4 customers so far
Similar issue to 697 others
0 customers following this

Timeline

GetHuman5883477 started working on this issue
Mar 24th 6:29pm
GetHuman5883477 indicated the issue is not fixed yet.
Mar 25th 3:33pm

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