I have received a letter asking me to contact you re changing prices. **I was waiting o...

GetHuman5872805's customer service issue with EDF Energy from March 2021

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The issue in GetHuman5872805's own words
I have received a letter asking me to contact you re changing prices. **I was waiting on the phone for over an hour on Saturday. After ** minutes someone answered, took my details then said they would look into the tarriffs. After another ** minutes he still had not got back to me and the line went dead. The phone number that came up on my phone was ***** ******.**I would be grateful if someone could please get back to me to discuss the letter.

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EDF Energy

Customer service issue
Reported by GetHuman5872805
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 689 others
0 customers following this

Timeline

GetHuman5872805 started working on this issue
Mar 22nd 11:21am
GetHuman5872805 indicated the issue is not fixed yet.
Mar 28th 6:02pm