I've received an e-mail allegedly from EDF saying my current contract expires shortly b...

GetHuman5810127's customer service issue with EDF Energy from March 2021

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The issue in GetHuman5810127's own words
I've received an e-mail allegedly from EDF saying my current contract expires shortly but giving none of the info needed if I wish to have a new contract with EDF - namely the cost of alternative new contracts with you. How can I get hard copy quotes for my future gas*electric use. I've tried phoning but I'm still waiting on the phone.**I'm unable to find your quotes on the internet, and do not wish to use the internet to find quotes*possibly renew.

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EDF Energy

Customer service issue
Reported by GetHuman5810127
Mar 5th, 2021 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 687 others
0 customers following this

Timeline

GetHuman5810127 started working on this issue
Mar 5th 1:13pm
GetHuman5810127 indicated the issue is not fixed yet.
Mar 6th 12:56pm
GetHuman5810127 indicated the issue is not fixed yet.
Mar 6th 12:56pm
GetHuman5810127 indicated the issue is not fixed yet.
Mar 9th 8:48am

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