Let House *** Hither Green Lane SE***TH*Landlady: J Stewart-Paver*Billing address:** Re...

GetHuman4407939's customer service issue with EDF Energy from April 2020

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The issue in GetHuman4407939's own words
Let House *** Hither Green Lane SE***TH*Landlady: J Stewart-Paver*Billing address:** Rectory Road BR**HR*Acc Number **************I asked for my pre payment meter that was with EDF to be changed to a quarterly pay meter and for the gas service to be changed to EDF. As far as I was aware these changes were underway and I was waiting to hear from you. Afraid that I then contracted the C Virus and have been in hospital for the past three weeks. I have got two letters dated **.*.** both relating to the change of gas to EDF and asking for a reading by *.*.** which I was not able to supply. I have received nothing regarding the change of the pre payment meter and my tenants tell me that they are still paying as their money runs out.*I have no idea what is going on and would ask for clarification please.*J Stewart-Paver

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EDF Energy

Customer service issue
Reported by GetHuman4407939
Apr 14th, 2020 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 581 others
0 customers following this

Timeline

GetHuman4407939 started working on this issue
Apr 14th 12:28pm
GetHuman4407939 indicated the issue is not fixed yet.
Apr 14th 6:04pm
GetHuman4407939 indicated the issue is not fixed yet.
Apr 14th 6:05pm
GetHuman4407939 indicated the issue is not fixed yet.
Apr 15th 11:44am
GetHuman4407939 indicated the issue is not fixed yet.
Apr 15th 11:52am
GetHuman4407939 indicated the issue is not fixed yet.
Apr 15th 1:16pm
GetHuman4407939 indicated the issue is not fixed yet.
Apr 17th 1:18pm
GetHuman4407939 indicated the issue is not fixed yet.
Apr 17th 1:23pm
GetHuman4407939 indicated the issue is not fixed yet.
Apr 29th 2:18pm

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