E-Flite Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about E-Flite customer service, archive #1. It includes a selection of 2 issue(s) reported December 16, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently bought an Eflite rudder/elevator set for my Elite Apprentice S and encountered some issues. The first set's graphics came apart on the first flight, and the most recent set broke during flight after being properly assembled. This incident caused damage to my plane, including the nose cover, rudder, vertical stabilizer, front end, frame, and wings. I have photos taken at the time and I'd be willing to share them. I have multiple Eflite planes and give lessons as well, so ensuring the quality of the parts is crucial.
Reported by GetHuman-cosmocoo on Monday, December 16, 2019 11:37 PM
I am looking for a speed controller for my E-flite BL 15 brushless OutRunner motor [redacted] KV, model ELFM4015C. I initially thought the motor was simple, but it appears to be specialized for radio control. The speed controller I used caused a transistor to overheat and release smoke; I did not connect the yellow wire and am unsure of its purpose. I seek an OutRunner motor that can be directly controlled for variable speed, connecting to a 6 amp hour lithium-ion 18-volt battery, capable of spinning at least 4,[redacted] RPM. If you can recommend such a motor with a speed controller, I would appreciate it. Please contact me at the provided number with information.
Reported by GetHuman8536811 on Monday, July 31, 2023 7:36 PM

Help me with my E-Flite issue

Need to call E-Flite?

If you need to call E-Flite customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call E-Flite
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!