I had redeemed for a $** fanatics gift card from my erewards account which it took off...

GetHuman-deweybis's customer service issue with E-Rewards from October 2019

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The issue in GetHuman-deweybis's own words
I had redeemed for a $** fanatics gift card from my erewards account which it took off my account virtual currency. The card that was issued to me doesn't provide all the information to use it on fanatics.com. I had tried calling and leaving a message with erewards but have not got a call back. I emailed erewards also and they emailed back stating to refresh the claim email which I did and it still didn't work. I emailed them again and they are telling me to quit emailing because another associate took care of this. I have emailed the associate that originally responded to me * times now and they won't reply to me. This is the worst customer service I have ever experienced. Erewards are thieves. Please if there is anything you can do to help I would so much appreciate it because I have no idea what to do besides reporting them to the better business bureau.

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Customer service issue
Reported by GetHuman-deweybis
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 491 others
0 customers following this

Timeline

GetHuman-deweybis started working on this issue
Oct 28th, 2019 6:10pm
GetHuman-deweybis indicated the issue is not fixed yet.
Oct 28th, 2019 10:25pm
GetHuman-deweybis indicated the issue is not fixed yet.
Oct 28th, 2019 10:26pm
GetHuman-deweybis indicated the issue is not fixed yet.
Oct 28th, 2019 10:28pm