QVC is misrepresenting your heater*fan by showing a model carrying the product by the f...

GetHuman-unclesan's customer service issue with Dyson from October 2018

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The issue in GetHuman-unclesan's own words
QVC is misrepresenting your heater*fan by showing a model carrying the product by the fan loop. According to the Manual PDF, pg *, the product is NOT to be carried this way. I purchased this same product * years ago and I knew that this was not recommended. In fact, that is my only complaint with the product which is otherwise * Star. But having to pick up the product by the base is rather inconvenient. My main concern is that QVC is demonstrating misuse of the product that will result in damaging the mechanism. My suggestion is to devise an easier way to move the product as it is designed for year-round use and moving the product would be expected. Dyson AM** is the model number.
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Dyson

Customer service issue
Reported by GetHuman-unclesan
Oct 13th, 2018 - 2 mons ago
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GetHuman-unclesan started working on this issue
Oct 13th 4:04pm