I have been emailing back and forth with tech support at Dyson. Here is the email I received today. I want to know what it is that I get for the *$***.**.**. Is it a reconditioned part**. Is it a new part?**. Exactly what part of the DC ** is it?**Thanks**Bob*British Columbia, Canada*Greetings,**Thank you for following up.**It appears that we are able to resolve this matter by the replacement of the main body. The subtotal for this is $***.** CAD.**We are happy to offer you a **% discount to upgrade to our latest technology. The discount excludes sale priced machines, refurbished models, the V** Cord Free Models, the *** Eye and the Supersonic.*To take advantage of either offer, please contact us via the live chat option on our website by clicking the "Live Chat" link. This link will illuminate when a specialist is available.**Thank you for your time.**Kind regards, *Breanna D*Dyson Canada Online Support *For product support, troubleshooting videos and more visit*http:**www.dysoncanada.ca*en-CA*support.aspx **-***-***-**********@***.com
I trust that Dyson will make this right and come up with a resolution that is fair.