Christmas time I received acid burns from one of your batteries that was defective and...

GetHuman1963759's customer service issue with Duracell from January 2019

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The issue in GetHuman1963759's own words
Christmas time I received acid burns from one of your batteries that was defective and almost burnt down my house. If I had not stayed in the room where I used it for the Christmas decoration it would have it burst open spilling acid which I burnt my fingers on trying to get it out of the item. I am very upset about this and want to know what can be done or should I call my attorney? I'm not one to complain but my fingers still hurt from this burn I burnt four fingers two thumbs and two index fingers on each hand. I would appreciate some sort of compensation I am sending you pictures that I took of the battery. I need to send them separately they will be sent immediately after this
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Duracell

Customer service issue
Reported by GetHuman1963759
Jan 14th, 2019 - a mon ago
I have an issue with Duracell too
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Timeline
GetHuman1963759 started working on this issue
Jan 14th 7:16pm