My email contact information is *****@***.com and *****@***.com.*I paid for Duolingo in...

GetHuman5842244's Recover Disabled Account issue with Duolingo from March 2021

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The issue in GetHuman5842244's own words
My email contact information is *****@***.com and *****@***.com.*I paid for Duolingo in December and had been studying Spanish. At the end of February I was "locked" out of my account and kicked back to the beginning and as a non-paying customer. I have attempted to contact your company to no avail. Please get back with me as I miss the lessons and am so disheartened to have lost all my hours and lingots! *I will need to contact Better Business Bureau if this is not rectified soon. I have been advised to to contact Visa to file for a fraudulent charge.*I am hopeful that Duolingo will clear this up for me! Looking forward to getting back to it.*Please reply to this request. I have heard nothing so far.*Sincerely,*Connie Kelly******@***.com******@***.com

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Duolingo

Recover Disabled Account issue
Reported by GetHuman5842244
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2708 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman5842244 started working on this issue
Mar 25th 3:54pm

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