Duolingo lost my streak which was ** days, yet I have been on Duolingo everyday.*I need...

GetHuman-robtenni's customer service issue with Duolingo from December 2019

Help with my Duolingo issue
First: share to improve GetHuman-robtenni's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-robtenni may need:
Username, Password, and Email address on the account
The issue in GetHuman-robtenni's own words
Duolingo lost my streak which was ** days, yet I have been on Duolingo everyday.*I need Duolingo to fix my problem

GetHuman-robtenni did not yet indicate what Duolingo should do to make this right.

How GetHuman-robtenni fixed the problem

We are waiting for GetHuman-robtenni to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Duolingo's attention and get better help faster. Tap below to get started.
Having Duolingo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Duolingo

Customer service issue
Reported by GetHuman-robtenni
Dec 29th, 2019 - 10 months ago
Not resolved
Seen by 23 customers so far
Similar issue to 977 others
0 customers following this

Timeline

GetHuman-robtenni started working on this issue
Dec 29th, 2019 1:45pm