Duolingo Customer FAQ

To reset your password, go to the login page and click on "Forgot password?" Follow the prompts to enter your email address associated with your account. You will receive instructions on how to reset your password via email. Make sure to check your spam or junk folder if you don’t see the email in your inbox.

To earn hearts in Duolingo, you can practice previously learned skills, complete lessons without making mistakes, or strengthen skills that have weakened. You can also earn hearts by watching ads, completing daily goals, or gaining experience points (XP) through practice. If you run out of hearts, you can wait for them to refill over time or use gems to buy more hearts in the store.

If you're unable to reset your Duolingo password, make sure you're using the correct email address associated with your account. Check your spam or junk mail folder for reset emails. If you're still having trouble, there is a link to the most up-to-date contact information right here on this page.

To regain access to your Duolingo account, try resetting your password by clicking the "Forgot password?" link on the login page. Follow the prompts to receive an email with instructions. If you continue to experience error messages, ensure you are using the correct email associated with your account and check your internet connection. Additionally, try clearing your browser's cache or using a different browser or device.

To convert an incorrect gift subscription to the desired subscription, you typically need to follow the process for redeeming a gift. The recipient can redeem the gift subscription, and once activated, they may have the option to upgrade or change their plan through their account settings. Ensure that any gift subscription is correctly linked to the user's account for a smooth transition.