I am learning Itlalian on lineandin my second session. I found the first one beneficial...
GetHuman-patchlin's customer service issue with Duolingo from January 2019
Help with my Duolingo issue
GetHuman-patchlin's next move: go to the Duolingo help center.
Duolingo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-patchlin will want to follow the link below to head to their help center. We will check on GetHuman-patchlin later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-patchlin may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-patchlin's own words
I am learning Itlalian on lineandin my second session. I found the first one beneficial.*The problem is I am now asked for a translation of I read*The keywords do not supplya possible answer, so I have typed it on the keyboard which has also been rejected.*Consequently I would like the issue resolved as soon as possible because I have signed up for ** months.*By the way, I believe instead of advertising your prices at a monthly rate and then debiting the whole lot at once was also something I was displeased with.
GetHuman-patchlin did not yet indicate what Duolingo should do to make this right.
I have an issue with Duolingo too
How GetHuman-patchlin fixed the problem
We are waiting for GetHuman-patchlin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.