"I had just reached level two greetings and stored around *,*** gems, Duolingo has take...

GetHuman-cadool's customer service issue with Duolingo from October 2018

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"I had just reached level two greetings and stored around *,*** gems, Duolingo has taken me right back to the start and I’ve lost everything, I also can’t do a profile as it says email already used. Where do I go from here please?”
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Duolingo

Customer service issue
Reported by GetHuman-cadool
Oct 12th, 2018 - 7d ago
I have an issue with Duolingo too
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Seen by 6 customers so far
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Timeline
GetHuman-cadool started working on this issue
Oct 12th 5:52pm
GetHuman-cadool confirmed the issue is fixed. Hooray!
Oct 13th 10:15pm
GetHuman-cadool indicated the issue is not fixed yet.
Oct 13th 10:15pm
GetHuman-cadool indicated the issue is not fixed yet.
Oct 14th 8:47am
GetHuman-cadool confirmed the issue is fixed. Hooray!
Oct 14th 8:47am