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GetHuman-sharona_'s customer service issue with Duke Energy (IN) from July 2018

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The issue in GetHuman-sharona_'s own words
Get a response ... Hi*My father was in a nursing home for * months and just recently got out. During this his step son was staying there. He ended up taking his social security check buying drugs and not paying any bills. He also destroyed and sold everything single item in his house. So my question is he needs his power back on so we can fix up the house and he can move back in. Is there anyway to discount the *** dollars that his step son caused and break it up into smaller amounts to get power on right away. He is now getting back on track and will be fine. He has had your service for ** years and never had any issues or been late. Please help. We are desperate to get him home.
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Duke Energy (IN)

Duke electricity
Customer service issue
Reported by GetHuman-sharona_
Jul 18th, 2018 - 5 years ago
Fixed
Seen by 24 customers so far
Similar issue to 72 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email
Billing Address
Last 4 of Social Security
Account Number

Timeline

GetHuman-sharona_ started working on this issue
Jul 18th, 2018 7:00pm
GetHuman-sharona_ indicated the issue is not fixed yet.
Jul 18th, 2018 8:33pm
GetHuman-sharona_ indicated the issue is not fixed yet.
Jul 18th, 2018 8:35pm
GetHuman-sharona_ indicated the issue is not fixed yet.
Jul 19th, 2018 8:05pm
GetHuman-sharona_ indicated the issue is not fixed yet.
Jul 19th, 2018 8:06pm
GetHuman-sharona_ indicated the issue is not fixed yet.
Jul 21st, 2018 8:09pm
GetHuman-sharona_ indicated the issue is not fixed yet.
Jul 21st, 2018 8:11pm
GetHuman-sharona_ indicated the issue is not fixed yet.
Jul 21st, 2018 8:12pm
GetHuman-sharona_ indicated the issue is not fixed yet.
Jul 21st, 2018 8:12pm
GetHuman-sharona_ indicated the issue is not fixed yet.
Jul 21st, 2018 8:14pm
GetHuman-sharona_ indicated the issue is not fixed yet.
Jul 21st, 2018 8:14pm
GetHuman-sharona_ indicated the issue is not fixed yet.
Jul 21st, 2018 8:14pm

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