On January **, ****, I called Domino's Pizza store number ****, telephone number...

GetHuman2027666's customer service issue with Domino's Pizza from January 2019

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The issue in GetHuman2027666's own words
On January **, ****, I called Domino's Pizza store number ****, telephone number ***-***-****, between *:** - *:** pm. *An associated answered the phone saying no name, only domino's. I told I wanted and half-half pizza, and he said it could be done. He told me the cost, $**.**, I gave him my cc number, my name and the phone number I was calling from, which was my place of employment. No transaction number, no verification number. *About * hour later, a lady called me from this Domino's, at my place of employment, and told me the type of half-half pizza I wanted could not be made. She did not give me a name, just told what the cost two different pizza's would be. My two pizzas were delivered at *:** p.m. with receipt only for the new items I ordered. There was no receipt for the cancelled pizza that the lady from Domino's told me the couldn't make. *I went to the Domino's in question, store number ****, ** January ****, spoke with manager on duty. He looked up the number from which I called to order the original pizza, ***-***-**** and said it was no longer in their system. He said it would take from * to * business days for a refund to show on my credit card bill. He also said that if the refund did not show up, to come back and he would help out. So I went back on ** January ****, and this time a different manager, was on duty, she told I would have to go thru my credit card company. This has now been * business days since the ** of January. Today is now ** January ****. A total of * business days. I would really like a credit for $**.**, for the pizza they billed me for, but had to cancel since it could not be made in the first place. If you can help, I really appreciate this an awful lot.

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How Do I Track My Domino's Pizza Order?What Do I Do If My Domino's Order Is Missing Something?How do I get Domino's Pizza to refund my charge?How do I make a complaint to Dominos?
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Domino's Pizza

Customer service issue
Reported by GetHuman2027666
Jan 24th, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 846 others
0 customers following this
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GetHuman2027666 started working on this issue
Jan 24th, 2019 2:59am

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