My nephew waited outside for his pizza to be delivered after two hours of waiting and h...

GetHuman1664994's customer service issue with Domino's Pizza from December 2018

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The issue in GetHuman1664994's own words
My nephew waited outside for his pizza to be delivered after two hours of waiting and he had called them several times they had told him that they delivered his pizza to the address that was told and they said a girl had token the pizza which was a lie because he sat outside of my house waiting on it and they then told us that the delivery driver had knocked on our door and there was not one person who knocked on our door and they told him it would be another hour and a half to make him a new one then I told them we would pick it up they told us it would be one hour for that so this child would he to wait almost * hours for a pizza that he already paid for when we asked for a reimbursement they said it would be a week since he paid with his card I am not happy with this situations I even asked to speak with a manager and the manager would not get on the phone I do a lot of business with the dominos on Memorial Drive but I will not be doing it any more and I will make sure every one I know will know about the horrible service we have received and since lancaster ohio only has one store they will not be getting mine or my family's business again
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Domino's Pizza

Customer service issue
Reported by GetHuman1664994
Dec 1st, 2018 - 6 mons ago
I have an issue with Domino's Pizza too
Not resolved
Seen by 4 customers so far
Similar issue to 457 others
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GetHuman1664994 started working on this issue
Dec 1st, 2018 12:52am