I ordered a pizza to *** MacArthur Causeway on the **th November from the **** Alton Ro...

GetHuman-rossmcha's customer service issue with Domino's Pizza from November 2018

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The issue in GetHuman-rossmcha's own words
I ordered a pizza to *** MacArthur Causeway on the **th November from the **** Alton Road Miami in Florida for Ross Mcharg ,in the early evening. The driver called ahead as we had arranged to come to the gate. I waited ** mins in the cold with no sign of the driver, having rang driver who only spoke in Spanish to me they hung up on me and I never heard from them again. I called the store who were rude to me, said pizza would have to be re delivered and acted as if I was an inconvenience! I asked would my pizza be cold now since I had been waiting one hour and a half at this point and would it be possible to get some kind of compensation having stood in the corner of at my gate for so long -the operator started shouting at me saying of course not - she then said that she’s cancelling my order and said that I was not getting pizza tonight!! I said I don’t want that as I have been waiting so long, please can I have this pizza I’ve now been waiting * hours for. I asked to re-check the address to make sure it was correct and half way through she hung up on me. Eventually a different driver turned up with my pizza which was burnt as they had reheated it telling me it was the woman delivery drivers problem for not being able to find the address??? Worst customer experience ever.
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Domino's Pizza

Customer service issue
Reported by GetHuman-rossmcha
Nov 28th, 2018 - 9 mons ago
I have an issue with Domino's Pizza too
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Seen by 7 customers so far
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GetHuman-rossmcha started working on this issue
Nov 28th, 2018 5:16pm