I ordered a pizza to *** MacArthur Causeway on the **th November from the **** Alton Ro...
GetHuman-rossmcha's customer service issue with Domino's Pizza from November 2018
Help with my Domino's Pizza issue
First: share to improve GetHuman-rossmcha's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rossmcha's next move: talk to Domino's Pizza when they open.
Domino's Pizza's call center is closed now. We will send GetHuman-rossmcha a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-rossmcha may need:
Your name, Location of restaurant, and Order number
The issue in GetHuman-rossmcha's own words
I ordered a pizza to *** MacArthur Causeway on the **th November from the **** Alton Road Miami in Florida for Ross Mcharg ,in the early evening. The driver called ahead as we had arranged to come to the gate. I waited ** mins in the cold with no sign of the driver, having rang driver who only spoke in Spanish to me they hung up on me and I never heard from them again. I called the store who were rude to me, said pizza would have to be re delivered and acted as if I was an inconvenience! I asked would my pizza be cold now since I had been waiting one hour and a half at this point and would it be possible to get some kind of compensation having stood in the corner of at my gate for so long -the operator started shouting at me saying of course not - she then said that she’s cancelling my order and said that I was not getting pizza tonight!! I said I don’t want that as I have been waiting so long, please can I have this pizza I’ve now been waiting * hours for. I asked to re-check the address to make sure it was correct and half way through she hung up on me. Eventually a different driver turned up with my pizza which was burnt as they had reheated it telling me it was the woman delivery drivers problem for not being able to find the address??? Worst customer experience ever.
GetHuman-rossmcha did not yet indicate what Domino's Pizza should do to make this right.
I have an issue with Domino's Pizza too
How GetHuman-rossmcha fixed the problem
We are waiting for GetHuman-rossmcha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.