My business energy is with dominion. As a farm that runs on well water, power is impera...

GetHuman1343365's customer service issue with Dominion Virginia Power from October 2018

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The issue in GetHuman1343365's own words
My business energy is with dominion. As a farm that runs on well water, power is imperative for making sure the *** horses in my care have access to those basic resources. The power has been out since Thursday night, oct. **th. All horses in my care are officially without water, causing a huge legal liability to me and jeopardizing their health. I have called to report the outage daily and keep getting the generic automated response “we have teams working in your area. We estimate the power will be on between *pm and **pm tonight”. This is day * with no access to water and the automated system makes it absolutely IMPOSSIBLE to reach a real person and get a real answer on the other end of the line. HELP ASAP.

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Dominion Virginia Power

Customer service issue
Reported by GetHuman1343365
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 396 others
0 customers following this
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GetHuman1343365 started working on this issue
Oct 14th, 2018 4:34pm