While shaving just now preparing for a dinner engagement, the blade came off my handle...

GetHuman-ffips's Request Replacement Part issue with Dollar Shave Club from May 2020

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The issue in GetHuman-ffips's own words
While shaving just now preparing for a dinner engagement, the blade came off my handle on the "upward neck" stroke. When I went to put it back on I realized the little black clip on the handle that holds the cartridge on had broken off. As I stood there looking in the mirror, one side of my face was smooth as silk while the other still had a *day growth going. Luckily, I had an "old school" razor and blade (Shick) that I keep for emergencies like this. (While it is certainly not as good, it gets the job done in a pinch. While I still have ** of your cartridges left, along with the fact that I have been a loyal customer of yours for years, I would appreciate it if you could send me a complimentary handle (or *) !! Thank you, and I look forward to our continued relationship.

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Dollar Shave Club

Request Replacement Part issue
Reported by GetHuman-ffips
May 26th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 1992 others
0 customers following this

Timeline

GetHuman-ffips started working on this issue
May 26th, 2020 11:40pm

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