On ********* we bought a New Dodge Durango**DR SUV RWD G *(VIN* *C*RDHDG*J...

GetHuman-dscherer's customer service issue with Dodge from August 2018

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The issue in GetHuman-dscherer's own words
On ********* we bought a New Dodge Durango**DR SUV RWD G *(VIN* *C*RDHDG*JC******) at* Galeana Chrysler Dodge Jeep Ram, ***** S Tamiami Trail, Fort Myers, FL *****. Phone - (***)-***-****.*On ********* the Electronic Control Light came on. Unable to accelerate when passing another vehicle. On **-**-**** to **-**-**** took in for Durango Repair at Forest Lake Chrysler Dodge Jeep & Ram, *** **th St SW Forest Lake, MN *****. Phone - (***)-***-****. On ********* the Electronic Control Light came on. Engine Light on. Unable to accelerate when passing another vehicle. On ********** to ********** Durango Repair at Forest Lake Chrysler Dodge Jeep & Ram, *** **th St SW, Forest Lake, MN *****. Phone - (***)-***-****. On ********* the Electronic Control Light came on. Engine Light on. Accelerator stuck at full throttle when you turn it on. Unable to accelerate when passing another vehicle. From ********* to Present (**********) our new Durango is still in for repair at Forest Lake Chrysler Dodge Jeep & Ram, *** **th St SW Forest Lake, MN *****. Phone- (***)-***-****. We have no explanation at to what is wrong with it or when it will be repaired. We call everyday and nobody returns our phone calls. At this point we just want our money back or a new vehicle. We will be filing a Florida Lemon Law complaint. PLEASE RESPOND TO ME... David Scherer Phone - ***-***-****.

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Dodge

Customer service issue
Reported by GetHuman-dscherer
Aug 12th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 160 others
0 customers following this
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Timeline

GetHuman-dscherer started working on this issue
Aug 12th, 2018 4:06pm
GetHuman-dscherer indicated the issue is not fixed yet.
Aug 12th, 2018 5:09pm
GetHuman-dscherer indicated the issue is not fixed yet.
Aug 13th, 2018 5:07pm

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