Well I called corporate before because the service adviser was giving me the run around...

GetHuman866778's customer service issue with Dodge from July 2018

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The issue in GetHuman866778's own words
Well I called corporate before because the service adviser was giving me the run around that Im babying my brakes thats why there squeaking that I should be slamming them.. so I took it back like three times to him, He told me the mechanic didn’t hear anything that was a lie because it squeaks when u break so when I found out that I have * year warranty on the whole car and they could replace the brakes I went back and told him that he said I went over my mileage and Chrysler is not going to approve it.. so that pissed me so I called corporate and told them everything and got everything replaced brakes and rotors but like couple of months I’ve been hearing a small noise every time I break I left it alone and now it’s squeaking loud I see lines on the rotor so something is wrong with the brake and that rotor has to be replaced so they must of installed it wrong.. I have a lot of friends with dodge cars and Chrysler cars and nobody has this problem that im having Im mad that i bought this car cash it cost me a pretty penny to have problems like this when the car is still brand new

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Dodge

Customer service issue
Reported by GetHuman866778
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 119 others
0 customers following this
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Timeline

GetHuman866778 started working on this issue
Jul 10th, 2018 4:16pm

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