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Disney Movie Club Customer FAQ

Top Answers & How-to Guides

What is Disney Movie Club's Phone Number?

The question we are asked most often is about how to talk to Disney Movie Club customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do promotions and discounts work for Disney Movie Club members?

Disney Movie Club offers several promotions and discounts to its members. As a member, you are eligible to receive exclusive discounts...
Ask any question you have about Disney Movie Club customer service, get an answer now.
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Cancellation

How Do I Cancel Disney Movie Club?

As more customers move toward streaming movies instead of using DVD or Blu-ray players, they are cancelling Disney Movie Club memberships....
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Refunds

How Do I Get Disney Movie Club to Refund a Charge?

Disney Movie Club members who provide their credit card information upon joining will have it used as their primary method of payment....
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Benefits

What are the benefits of being a Disney Movie Club member?

Being a Disney Movie Club member comes with a multitude of benefits! Firstly, members can choose exclusive Disney movies at discounted...
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Delivery Frequency

How often will I receive movies as a Disney Movie Club member?

As a Disney Movie Club member, you can enjoy the magic of receiving new movies regularly. However, the frequency of movie shipments...
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Movie Selection

Can I change my selection of movies each month?

Yes, as a member of Disney Movie Club, you have the flexibility to change your movie selections each month. With our convenient online...
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Can I purchase additional movies beyond my allotted selection each month?

Yes, as a Disney Movie Club member, you have the option to purchase additional movies beyond your allotted selection each month. The...
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Can I return a movie if I'm not satisfied with it?

Yes, you can return a movie if you are not satisfied with it. At Disney Movie Club, we want to ensure that you are completely happy...
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Non-Selection Consequences

What happens if I don't choose a movie each month?

If you don't select a movie each month as a Disney Movie Club member, you won't miss out entirely. Your account will accumulate a monthly...
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Return Policy

How long do I have to decide if I want a movie or to return it?

For Disney Movie Club members, you have 10 days to decide whether you want to keep a movie or return it. Once you receive your movie,...
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Shipping Costs

What is the cost of shipping for movies from Disney Movie Club?

The cost of shipping for movies from Disney Movie Club varies depending on the membership level you choose. For VIP members, standard...
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Payment Methods

What payment methods are accepted by Disney Movie Club?

Disney Movie Club accepts various payment methods for membership and purchases. Members can conveniently pay with major credit cards...
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Membership Restrictions

Are there any restrictions on which countries can join Disney Movie Club?

Yes, there are restrictions on which countries can join Disney Movie Club. Currently, the club is only available to residents of the...
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Promotions

How do promotions and discounts work for Disney Movie Club members?

Disney Movie Club offers several promotions and discounts to its members. As a member, you are eligible to receive exclusive discounts...
Read more

Help me with my Disney Movie Club customer service issue

Ask any question you have about Disney Movie Club customer service. We will do our best to get you answers right away.
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