I have many pre-orders messed up. Then I have to reorder because some how they say ther...

GetHuman-kmom_'s customer service issue with Disney Movie Club from October 2018

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I have many pre-orders messed up. Then I have to reorder because some how they say there were not any pre-orders. Then when they do get it right it is late by a week or so getting here. So I really can get it faster by going to the store. We are so discourged by this my husband wants to quit. We have been members along time. We really like it. But can not see any benifits to staying. Please help us figure this out. Thank you. I did call but just wasn't satified with the out come. We are still getting another new movie late, because of a mess up. thanks again. Kathy
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Disney Movie Club

Customer service issue
Reported by GetHuman-kmom_
Oct 16th, 2018 - 2 mons ago
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GetHuman-kmom_ started working on this issue
Oct 16th 6:13pm