Discord App Customer Service Issues

I would like to address the situation regarding my disabled account. I have been a member for 2 years and have an active Discord server with friends. We were planning to purchase Nitro and engage in activities together. The files and links I shared were not harmful as we were simply downloading a game and collaborating. I strongly believe that my account was disabled unjustly. I urge you to review this decision and reinstate my account. I want to emphasize that my actions were not malicious or improper, and any accusations are unfounded. My connections with YouTubers and aspirations for a future career are hindered by this account suspension. I seek your understanding and prompt action to restore my account, as my intentions were genuine and my activities were harmless collaborations with friends. My father, who is an IT professional, confirmed the safety of the files shared. Please consider my appeal and enable my account as soon as possible.

Dear Discord Support, I recently discovered that my account has been disabled due to a breach of your guidelines. I sincerely apologize as I was unaware of my mistake. I assure you that I will carefully review the community guidelines to ensure full compliance in the future. Kindly consider reinstating my account. Best, Ayana Hello, Thank you for your response. Unfortunately, my issue has not been resolved yet. My account was disabled for spamming, although I did not realize I was engaging in such activity. I am eager to rectify this situation by familiarizing myself with the rules outlined in the Discord community guidelines. I am committed to ensuring that this error will not occur again.

I am facing an issue where I and my friends offered assistance to an individual to fix some problems. I contributed numerous ideas and solutions, which I prefer to keep private. However, this person now possesses all of that information and has banned me and my friends from their Discord server. I am seeking for my contributions to be removed from the server as I can provide evidence that these ideas are mine. I am upset and disappointed as I have spent the last five days tirelessly helping someone who has betrayed my trust. The server in question is related to a game and serves as an information/help desk. I earnestly request assistance in ensuring my ideas are not misappropriated. My friends and I feel deeply let down by this situation. Best regards, Tyron.

I was disabled from my account due to an incident involving the Roblox Synapse exploit Discord server. I was unknowingly forced to join the server, which led to my account being disabled. Despite not purchasing Synapse, I somehow ended up in the server related to exploiting in the game ROBLOX. Even after leaving, I was continuously brought back without my consent as new servers were created. I want to clarify that this situation was a misunderstanding and not intentional on my part. I apologize for any inconvenience caused. From, LynxXII (Discord: Lynx#[redacted])

I recently had my account "active men" banned and tried to request an unban. Coming back with my alt account due to laptop issues led me to find out I was banned again, this time without any clear reasons stated by the moderators. The ban notification came from Discord for a server with over 200k members and 12 staff members. I enjoyed visiting that server and collecting digital casino cash, but now find myself restricted. I hope this issue can be taken seriously and resolved promptly. Please consider unbanning me from the server.

Yesterday, I logged into Discord on my Chromebook to let my friend know I wouldn't be available due to being busy with school. I typically change my password but noticed I didn't receive an email confirmation this time. Later, when I tried to access a school group chat, I found myself logged out. Upon attempting to log back in, I was told my email didn't exist, which left me upset as this account holds many memories and school-related discussions. After sending emails and reaching out on Twitter, I hope to resolve this issue promptly. Discord, please improve your support team, especially during this time of increased online activity due to quarantine. It's crucial to retain members by providing efficient assistance.

My account on Discord was banned due to alleged spam and platform abuse, according to their message. The reason stated was engaging in behaviors like sending many direct messages quickly, participating in spam servers, using automation, rapidly joining numerous servers, or attempting fraudulent activity. I am puzzled by this since I have never engaged in any spam-related activities on my only Discord account. Additionally, I no longer have access to the Discord server I created. I am seeking clarity on the specific actions that led to my ban as the email notification lacked sufficient details.

I recently had my Discord account disabled by Discord, and the given reason was breaking their Terms of Service. The accusations of spamming people in DMs and servers are false. I believe my account was mistakenly disabled because I was engaging with multiple users simultaneously and typing quickly. The claim of typing faster than humanly possible is inaccurate. I am eager to have my account reinstated as I did not violate any rules. I have contacted Discord twice but have not received a response. Please assist me in resolving this matter. My Discord username, cherish wants to die die die #[redacted], may seem peculiar. Thank you for your attention to this matter.

I was unaware of the situation until my account was disabled. I found myself in a random server that I don't remember joining, where there was an active voice chat. The server claimed to be hosting a Roblox event and threatened to disable accounts, mentioning accessing my credit card information associated with my Roblox premium subscription. I have a recording of the conversation. Although I downloaded krnl, I have not used it and do not plan to. During the voice chat, they mentioned a powerful leader, and some members were laughing at a child crying. I believe this treatment is unfair. If you require the recording, please respond to this email for me to send it to you.

I'm facing an issue where my account was banned, and I'm unable to create a new one since my phone number was blacklisted. Unfortunately, I haven't received any response from customer service. I would like someone to review my account's activity as no fraudulent behavior occurred. This ban is affecting my ability to participate in school groups and class discussions on Discord. I would really appreciate it if my account could be unbanned.

I encountered an issue while using Discord when I suddenly got logged out and was told I am not 13 years old, which is incorrect. My account is vital as I manage 5 roleplay communities with friends. I seek guidance on regaining access. How can I prove my age and what caused this sudden logout? Could my account have been reported? Account details: Email: [redacted] Password: Mary2007 I appreciate any assistance in restoring my account.

My Discord account got hacked. When I tried to log in (NotGlimpsz#[redacted]), it showed that the email doesn't exist. After checking my email, I received a message from Discord stating that my email was changed. I have not made any changes, so I've been contacting Discord support to recover my account. I can provide additional information to verify my identity. My username was recently changed from Glimpsz#[redacted] to NotGlimpsz#[redacted], and the email linked to the account is [redacted] with the password Goffney2Family.

I received Nitro Classic as a gift, and later got gifted Regular Nitro, which I accepted. Now that my Nitro Classic is expiring, I can't accept the Regular Nitro. It shows up as Account credit and indicates it will only apply after signing up for Nitro Monthly Subscription. Should I switch plans? I primarily use mobile but also have a laptop. Do I need to wait until Nitro Classic expires to accept it? I'm unsure what steps to take.

I'm concerned about a suspicious link shared in a group chat that I recently left. The link led to a video featuring a kitten and a robotic voice warning about the Discord crashing, which indeed occurred when I clicked on it. Post-click, the functionality of buttons was disrupted, and the window distorted, but the voice chat remained unaffected. Since then, my computer has been displaying unusual behavior. To address the issue, I conducted scans using the free versions of Bit Defender and Malwarebytes, both of which yielded no threats. The user who posted the link is identified as N u b b i n, with the handle #[redacted]. I urge others to be cautious to prevent a similar incident from happening to anyone else.

Hello, I am reaching out for my friend who is facing a dilemma with a Discord server. The situation involves my friend stepping away from the server due to personal reasons, temporarily handing over ownership to another member. Upon returning, my friend attempted to reclaim ownership but was disregarded by the current admin who was previously entrusted with the role. Despite reaching out directly and through me, the admin not only ignored the request but also removed us and other moderators, replacing them with their own friends. The admin has manipulated the narrative within the server, casting my friend and the original staff in a negative light, leaving us unable to defend ourselves. Unfortunately, as we have been expelled from the server, we lack the means to challenge this unjust behavior. The admin possesses sensitive information such as our photos and emails, and questions remain regarding their treatment of this data. The discord server is now inaccessible for us to report any violations. We seek advice on how my friend can regain control of the server or potentially address these issues appropriately.

Hello, I'm reaching out regarding the disabled account tripe.kun#[redacted]. Despite multiple attempts to clarify the violations that led to the account's suspension, only automated responses have been received. I suspect the disabling may have been triggered by copying and pasting a message from a Google doc in response to a friend request I hadn't accepted yet. This action might have been misunderstood as spamming by Discord. I would appreciate assistance from someone who can review the specific violation and potentially reactivate the account. If reactivation is not possible, I'm interested in retrieving data from past conversations and the usernames of recent contacts for essential information I had saved. Thank you.

My account was disabled on March 31st. I received an email stating I was under 13, which is not true. It seems I joked about being 12 on Discord, but I am actually 20. I provided my state ID and face next to my Discord Tag as requested. I even took an extra photo of my ID to confirm. I have not received a human response yet, so I submitted more requests with no luck. I used my real name and billing info to buy Discord's subscription and gifted it to friends, showing I am not 12. This has been frustrating for almost a week now with no resolution. Despite Discord being busy, as their email stated, I have spent money and should not be falsely accused.

My Discord account was disabled due to a server where another user posted inappropriate content. Despite my appeal efforts, I have only received automated responses denying my request. It's concerning that they are not considering my side of the story and seem to be ignoring my appeals. I want to clarify that I never posted any harmful content myself, although I may have engaged in conversation that I regret. I'm feeling lost as I believe my account will be deleted in three days if I can't resolve this issue. My username is Raul Xavier Perez#[redacted]. I'm seeking urgent assistance to address this situation.

My Discord account was disabled, following the hacking of my old account in November. The hacker used my old account to charge about $50 monthly for Nitro to my card. Despite contacting Discord Support about the unauthorized charges, they were unable to assist as the hacker changed the email associated with my old account, making it hard to prove ownership. Consequently, I engaged my credit card company to issue a chargeback to reclaim the funds taken by the hacker. Strangely, my current Discord account, with a different email and username, has now been disabled. I am puzzled by this and seek advice on how to proceed, especially since I manage a server with over [redacted] members.

I need assistance with a situation involving my lack of backup codes and being unable to log in due to a new phone and Windows 10. I disposed of my old phone and SIM card. Please delete my account with the following details: old phone number [redacted]0, email nc-arnoldch10[at]netcologe.de, name C. Arnold, address Hauptstr. [redacted], [redacted] Bergisch Gladbach, and birthday 28.06.[redacted]. Thank you for your prompt attention. You can reach me at the provided email address if necessary.