Discord Customer FAQ

To appeal an unjustified ban on Discord, go to the server where you were banned. If the server allows it, you can send a message to the server owner or moderators explaining your situation. Be respectful and provide any relevant details. If you have been banned from Discord itself, you can submit an appeal through the support page linked on this page.

To appeal a permanent suspension on Discord, you can submit your appeal through the link provided on the page you are currently viewing. Make sure to include any necessary details regarding your account and the reason for your appeal.

Our experienced team at Discord can help you with membership questions. You can reach out to the Discord support team by submitting a request. You should provide as much detail as possible so they can assist you. The team is trained to answer a wide array of inquiries, including membership questions so you'll get the information and assistance you need. Make sure to check out the Help Center as well, as there might be articles related to your query.

This might occur due to a few reasons. Firstly, if you're modding a server, check if there are other mods who may be unmuting users. Secondly, the app might have a glitch. Ensure that users have the most current version of the Discord App. If the problem persists, they might need to re-install the app. Finally, check if a bot with administrative privileges is unmuting users—adjust its permissions as necessary.

If you've lost your Discord account after losing the related email, unfortunately, you might face some difficulties. Discord requires email verification for account recovery and does not restore accounts without this verification. In case you can't access your email, try to recover the email account first via your email service provider. If successful, you can reset your Discord password by clicking on `Forgot Password` at the Discord login page. The reset link will be sent to the recovered email. Remember that keeping your account information safe and secure is essential. We advise to have an active email and password just for your Discord use.