Hello, I ordered a record from a buyer on your site and they shipped the item correlate...

GetHuman-abaston's customer service issue with Discogs from July 2018

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The issue in GetHuman-abaston's own words
Hello, I ordered a record from a buyer on your site and they shipped the item correlated with my PayPal which is my old address. There was a place to put in a shipping address and so I put my sons address in that place and he still shipped to the wrong address. I’ve contacted him and he said it’s common practice to send to the address on payal and I disagree. If there is a place for a shipping address that’s where he should look. I order things on amazon all the time and ship to different addresses even though my address is associated with my account, I still have the option to ship to whom I please. This was a birthday present. He hasn’t got back to me. He said he would contact the post office and keep me updated which he is not doing. I don’t want to pay for an item I never received. I’d like a refund. What do I do? This was ** bucks. I don’t have that kind of cash to throw out. Thank you.
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Discogs

Customer service issue
Reported by GetHuman-abaston
Jul 23rd, 2018 - 10 mons ago
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Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman-abaston started working on this issue
Jul 23rd, 2018 5:02pm
GetHuman-abaston confirmed the issue is fixed. Hooray!
Jul 24th, 2018 7:04pm