Hello my name is Raquel Galarza & I ordered the Dirt Devil Bagless Stick Vacuum with...

GetHuman1741398's customer service issue with Dirt Devil from December 2018

4 views | 83 similar | 0 following
Help with my Dirt Devil issue
Next: our robot will wait on hold for GetHuman1741398 to get a Dirt Devil rep on the line!
Always use the GetHuman Phone to call Dirt Devil. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1741398's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1741398 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman1741398's own words
Hello my name is Raquel Galarza & I ordered the Dirt Devil Bagless Stick Vacuum with *** reach from HSN at the end of July of this year & at about * months later it did not function as expected. I noticed that within the *nd month of using it that the motor by the handle HEATS UP VERY QUICKLY within *-* mins of usage. One day after about ** mins of using it it overheated & just shut off. I thought it had given out on me because I gave it *-** mins to cool off but it wouldn't work till finally the next day it turned on. My main purpose of purchasing it was to vacuum up around our cats litter box & whatever crumbs accumulate, nothing major. When vacuuming I must go over things numerous times as it just pushes things around & spits things back out till it finally suctions them up. When I turn it off a whole bunch of litter grains come back out of the vacuum. Very unhappy with it. I did call HSN to see about returning even though it had just been after their * month return policy so I was unable to do so. Being that this seems to be a faulty vacuum I'm writing to see what can be done to correct this please. Either get a better functioning vacuum from the company whether the same kind or one similar that functions properly or a refund for $**.** that I paid for it. Thankyou very much for your time.

GetHuman1741398 did not yet indicate what Dirt Devil should do to make this right.

How GetHuman1741398 fixed the problem

We are waiting for GetHuman1741398 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Dirt Devil's attention and get better help faster. Tap below to get started.
Having Dirt Devil issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1741398 fixes it.
This email address isn't valid

Dirt Devil

Customer service issue
Reported by GetHuman1741398
Dec 12th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 83 others
0 customers following this


GetHuman1741398 started working on this issue
Dec 12th, 2018 2:44am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies