Hello Sirs,**My name is Alvin. I just opened a new account with Digit today, using this...

GetHuman-alvinhsu's customer service issue with Digit from October 2019

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The issue in GetHuman-alvinhsu's own words
Hello Sirs,**My name is Alvin. I just opened a new account with Digit today, using this email address *****@***.com . However, I need help accessing an account that I created when I was overseas, with an international phone number. I was logged out of the app on my phone when I changed SIM cards possibly, but digit has still been periodically saving money in the APP for me.**However, since there is no way for me to log into that previous account, money is constantly being saved in Digit, with no way for me to transfer those funds back to my account. Is there anything you can help me with this ? **So now with my Bank of America checking account, I should have two accounts connected, one with this email, and one created using the international phone number.**I would like to gain access to this account that has all my rainy day funds... it seems like that impossible to do now. I look forward to hearing back from you!

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Digit

Customer service issue
Reported by GetHuman-alvinhsu
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 3043 others
0 customers following this

Timeline

GetHuman-alvinhsu started working on this issue
Oct 31st, 2019 9:48pm
GetHuman-alvinhsu indicated the issue is not fixed yet.
Nov 1st, 2019 10:13pm
GetHuman-alvinhsu tried contacting Digit
Nov 1st, 2019 10:13pm
GetHuman-alvinhsu could not reach Digit customer support
Nov 1st, 2019 10:13pm
GetHuman-alvinhsu indicated the issue is not fixed yet.
Nov 1st, 2019 10:31pm

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